Warranty

Last updated 23/04/2024

All ProRider Powersports products come with a defects warranty to cover against faults in materials and workmanship when your parts and accessories are used under normal conditions, according to our user manuals and technical specifications. Please note: this policy excludes free accessories and accessories/spare parts sold separately.

Parts & Accessories: 12 month warranty

The Warranty period starts from the date that your item/s are dispatched from our store and are only valid in Australia.

The warranty is not valid in the following cases:

  • Defects or faults resulting from improper assembly, care or use as outlined in our user manual;
  • Defects or faults resulting from an accident, airline or transport damage;
  • Normal wear and tear, including scratches or colour fading;
  • Minor cosmetic scratches or blemishes resulting from shipping;
  • Damage to parts or fabrics (i.e. scuffs or tears) as a result of normal handling and daily use;
  • Corrosion, mould or rust due to extreme environmental conditions, including high humidity, salt spray, snow or due to lack of regular maintenance.  
  • Products that are purchased second hand or from an unauthorised distributor;
  • Using a part or accessory that is not compatible with the product and/or not purchased from ProRider Powersports;
  • If you or a third party has attempted to modify or repair the items without having received written permission from ProRider Powersports.
  • Claims from anyone other than the original purchaser (i.e. no longer valid if you give you your sibling or friend)
  • Damage resulting from extreme heat conditions (i.e. leaving in a car on hot days)
  • Customer dissatisfaction with the product in terms of fit, weight, functionality, colour or design.
  • Inner tube tyre punctures, tyre bulges or broken air valves;
  • Damage has been caused to a product from an underlying problem with clients vehicle.